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How to Use: Sticky Notes

Learn how to use sticky notes within August to communicate with colleagues or leave notes to yourself.

Updated this week

Sticky Notes are a simple but powerful way to keep your team aligned without needing meetings, emails, or separate documentation. Whether you’re flagging something important, leaving a quick update, or setting a personal reminder, Sticky Notes ensure key information is always visible, right where you need it most: the student card.

This feature is especially helpful for:

  • Sharing quick updates across teams

  • Highlighting important student context

  • Keeping personal reminders without cluttering records

  • Reducing back-and-forth communication

How to create a Sticky note

  1. Navigate to the Sticky notes tab

  2. Click Create Sticky Note

  3. Enter your note content

  4. Choose a visibility setting (see below)

  5. Click Save

Once saved, the note will appear directly on the student card.


Visibility options

When creating a Sticky Note, you can control who sees it:

  • Global (All users)
    Visible to all users on the platform at your school (excluding family and faculty portal users)

  • Within Role
    Share with specific roles (e.g., nurses, counselors)

  • Personal (Only me)
    Private note visible only to you—great for notes to self

💡 Tip: Use “Global” for important, widely relevant updates and “Personal” for quick to-dos or follow-ups.


Editing & managing Sticky notes

  • You can edit or archive a note after creation

  • Only the creator, a manager, or a sysadmin can make these changes

Archiving notes

  • Archiving removes the note from the student card

  • You can toggle “Show Archived” to view past notes

  • Hovering over an archived note shows who archived it and when

  • You can unarchive at any time to restore it


Pinning important notes

Want a note to always stay at the top?

  • Click the pin icon on a Sticky Note

  • Pinned notes remain at the top of the list

  • All other notes appear below in chronological order from newest to oldest

💡 Best practice: Pin high-priority or time-sensitive notes so they’re never missed.


Quick access from anywhere

If you’re working in another area (like the Encounters tab) and want to jump to Sticky Notes, click the link icon. This will take you directly to the Sticky Notes tab


Tips & best practices

  • Keep notes short and actionable

  • Use role-based visibility to avoid unnecessary noise

  • Archive notes once they’re no longer relevant to keep things clean

  • Pin only what’s essential to avoid clutter at the top

  • If you've been using tags to store longer notes, you can transfer them over to sticky notes for a simpler view

If you would like to disable Sticky notes for your instance, your SysAdmin can do so under Settings > Instance settings > Presentation settings

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