August Schools, Inc

Sending Messages

Learn how to use the new Messages tab to view and manage all message threads and alerts in one centralized inbox, respond to conversations, and start new messages with colleagues.

How to: Use the Messages tab

Help for staff experiencing issues with sending messages, notifications not working, SMS, or adding participants to conversations.

Troubleshooting Messaging Issues

Messaging

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.