Still seeing open encounters on your Board page or in your Encounter history? When you are finished with an encounter, it is important to update both statuses: encounter and note.

Updating the statuses from open to closed, locked, etc. will remove it from your Board's "Open Encounters" widget.

Want more information on the statues? See a full article on statuses here!

Please do not hesitate to reach out to the August Schools Support Team at via live chat with the "Help" icon or via email at [email protected].